Support

Installation

• Getting Started
• Installation Problems
• Introduction to the McGruff SafeGuard website (where you sign in to see your child's Internet activity)
• Will my children know McGruff SafeGuard is installed on their PC?
• McGruff SafeGuard told me I am missing some Microsoft Windows Components
• Firewall & Internet Security Software Issues
• Laptop Questions
• Installing McGruff SafeGuard on multiple PCs
• Uninstalling McGruff SafeGuard

Using McGruff SafeGuard the first time

• McGruff SafeGuard isn't recording Internet activity
• Using the McGruff SafeGuard Help icon on your desktop to solve problems
• How do I record instant messages / chat / email / keystrokes / websites ...
• Daily Reports & Emails
• Web Filtering & blocking inappropriate websites

Using McGruff SafeGuard for a while

• Upgrading to a new version of McGruff SafeGuard monitoring software
• Upgrading from McGruff SafeGuard Home
• Does McGruff SafeGuard upgrade itself periodically?
• I changed/upgraded my firewall software and now McGruff SafeGuard isn't working
• Login questions and I forgot my username or password

Working with McGruff SafeGuard Technical Support

• Contact Support